Saying “no” in business is often harder than it looks. Many professionals worry about sounding difficult, damaging the relationship, or losing the opportunity altogether.
In this interactive workshop, c.j. Ng (黄常捷) will help sales, partnerships, and business professionals approach negotiation moments with more confidence and clarity. The session will focus on how to push back respectfully, respond under pressure, recover when the other side says no, and keep conversations moving toward better outcomes.
Through practical business scenarios, role-plays, and peer feedback, participants will explore real situations they face with clients, partners, vendors, and internal stakeholders. This is a practical session designed for professionals who want to be more assertive while still building trust.
Participants will leave with simple frameworks, ready-to-use scripts, and techniques they can apply immediately in high-stakes conversations.
Agenda:
10:00 – 10:20 Check-in and registration
10:20 – 10:30 Introduction
10:30 – 13:00 Workshop with C.J. Ng
13:00 – 13:30 Group photo and mingling
*IPWS reserves the right to alter the above agenda at any time.
About the Speaker
c.j. Ng (黄常捷)
Executive & Team Coach | PCC (ICF), Masteries Practitioner (IAC)
c.j. Ng is an executive and leadership coach who helps senior leaders and management teams accelerate performance, lead transformation, and unlock potential in complex, cross-cultural environments. He combines deep business acumen with coaching mastery to enable leaders to make better decisions, resolve conflicts, and drive sustainable results. As a former Board of Director member of DUSA European Association Suzhou, c.j. brings a unique blend of strategic oversight and hands-on coaching expertise to his engagements.
Before becoming a coach, c.j. held senior corporate roles, including Asia Marketing Head for a Fortune 500 logistics company and Corporate Training Director for Switzerland’s largest media group. This first-hand leadership experience enables him to coach executives not just with frameworks, but with empathy for the real pressures of leading people, managing change, and delivering growth.
As a Certified Shared Leadership Team Coach, ICF Professional Certified Coach (PCC), and IAC Masteries Practitioner, c.j. specializes in:
•Executive Coaching: Supporting C-suite and senior leaders to clarify vision, expand strategic thinking, and enhance leadership presence.
•Team Coaching: Helping leadership teams build trust, align around shared goals, and turn collaboration into measurable business outcomes.
•Change & Transformation Coaching: Guiding leaders through culture shifts, digital transformation, and organizational complexity.
Over the years, c.j. has coached leaders and teams from multinational companies including Honeywell, HP, Wacker, Boston Scientific, InterContinental Hotels Group, Starwood, Buhler, and Philips Lighting, among others. His executive clients consistently cite his ability to surface hidden insights, challenge constructively, and foster breakthrough thinking.
Bilingual in English and Mandarin, c.j. is trusted across Asia for his ability to bridge cultures and coach leaders in ways that respect both global standards and local realities. He has also served as a moderator and keynote speaker at major conferences hosted by Messe Frankfurt, Enforvia, and others.
c.j. holds a 2nd Upper Honours degree in Management from the University of London and a Postgraduate Diploma in Computing from De Montfort University. He is also a certified Scrum Master and accredited in multiple assessment tools including OD-Tools Trait Map and Motivation Questionnaire, The Cultural Navigator, TTI DISC, and Belbin Team Roles.
Venue Partner
You must be logged in to post a comment.