What does it take to be the glue that quietly holds big things together?
Join us for an intimate breakfast conversation featuring Eloise Zhang, Project and Industry Relations Manager at BritCham Shanghai.
In her dynamic role, Eloise works both behind the scenes and at the forefront, connecting the dots across industries, aligning stakeholders, and turning complexity into action.
Behind every seamless event, cross-sector collaboration, or high-functioning team, there’s often someone quietly holding the pieces together. They’re not always in the spotlight, but they are the glue, navigating competing priorities, diverse personalities, and sectoral silos to make things work.
In this session, we shine a light on the often-invisible labour of coordination and connection. Blending personal stories with insights from systems thinking, Eloise will share how she builds bridges, aligns moving parts effectively.
Key Takeaways
A systems-thinking lens to help you map complexity and make collaborative work feel more manageable.
Strategies for building trust across sectors, hierarchies, and personalities, even when expectations clash.
Practical tips for stakeholder alignment: from navigating conflicting demands to setting up shared success.
Insights on leading from the middle: how to stay effective, respected, and well-boundaried when you’re not “in charge.”
Why This Matters
A large part of business leadership is about holding things (and people) together. Yet this kind of work is often undervalued, misunderstood, or quietly exhausting. That’s why we’re opening up a space to name it, share skills and tools for doing it well, and connect with others who are doing the same, behind the scenes and on the frontlines. Because when we recognize and resource the glue, we make the whole system stronger.
Agenda:
◾️8:00 am – Check-in and Group Photo
◾️8:30 am – Keynote Sharing
◾️9:30 am – Interactive Q&A
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About the Speaker
Eloise Zhang
Project and Industry Relations Manager, BritCham Shanghai
Eloise serves as the Project and Industry Relationship Manager at the British Chamber of Commerce Shanghai (BritCham Shanghai). She oversees 12 committees across diverse industries, including Creative Industries & Marketing, Financial Services, Technology & Innovation, Hospitality, Women in Business and People & Culture. Over the past few years, she has delivered more than 200 industry-focused activities, including high-profile roundtables, global dialogues, and flagship events like the ESG China Awards and British Business Awards. Eloise actively supports UK-China bilateral and multilateral relations by facilitating business and government dialogues and driving initiatives that encourage innovation and community growth. Passionate about international business and cross-cultural exchange, she is dedicated to creating value and strengthening the UK-China business ecosystem. Eloise holds a Master’s degree in Business Information and Logistics Management from the University of Western Australia. She began her career with an Australian Agri-tech business before transitioning to digital CRM solutions for a global FMCG brand upon returning to Shanghai. She’s also the active leading volunteer of Mentor Walks Shanghai.
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